How can we help?

Pick a topic below. Most issues are handled fastest with a Discord ticket.

I want to move my license to a new device+

Licenses are locked to one machine. Open a ticket in our Discord with your license key and we'll reset your HWID once it's verified.

I want a media or trial license+

Open a ticket in our Discord. For a media (content-creator) license include your channel link, subscriber count and upload schedule — trials are issued manually to approved applicants.

I haven't received my order+

Your key is emailed the moment payment confirms — check your spam folder too. If it's been more than a few minutes, open a ticket with your purchase email and we'll resend it.

I got an error or the client crashed+

Open a ticket describing what happened and your setup (launcher, OS). If you can't run the product at all, our refund policy may apply within 24 hours of download.

I want a refund+

Read the refund policy first, then open a ticket. Never file a chargeback before contacting us — it results in a permanent ban.

I want a longer or lifetime license+

Pick any plan on the purchase page. Lifetime is a one-time payment with no renewals.

I want to pay with a different method+

Checkout supports cards and crypto through Whop. If your method isn't listed, open a ticket and we'll help.

I have a feature suggestion+

We love these. Drop it in the suggestions channel in our Discord — popular ideas get built.

I need a config or profile+

Browse community profiles in-client, or ask in our Discord for one that matches your playstyle.

Something else+

Open a ticket in our Discord and we'll get back to you.

Business: Brooklyn Abrahamson · 100 Columbiana Cir · Columbia, SC 29212 · United States.